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Do you want to change the shipping country?

If you continue, prices will be recalculated and products which are not allowed for the selected country will be removed from the shopping cart.

Do you want to change the shipping country?

If you continue, products will be removed from the shopping cart.

Address Validate

Please review your address and make any nessessary changes by selecting "Change/ Edit Address"
Change/Edit Address
Use Original Address
Use Suggested Address

Privacy Policy

 

 

In general, you may visit this Website without providing any personal information.  However, you may choose to provide us with your personal information in order to take advantage of certain features of this Website, such as making a purchase or creating an account.  This Privacy section of these Terms and Conditions describes how we collect, use, disclose and safeguard personal information in connection with this Website.

 

Collection, Use and Disclosure of Personal Information


Head generally collects, uses and discloses personal information with your consent, or as permitted or required by law.  Generally, by providing us with personal information, we will assume that you consent to our collection, use and disclosure of such information for the purposes identified or described in herein, if applicable, or otherwise at the time of collection.  You may withdraw your consent to our collection, use and disclosure of personal information at any time, subject to contractual and legal restrictions and reasonable notice.  Note that if you withdraw your consent to certain uses of your personal information, we may no longer be able to provide certain of our products or services.

 

When you make a purchase through this Website, we collect, save and process personal information, such as your name, billing and shipping address, email address, payment card information, and information about the goods you purchased for the purposes of initiating, concluding, fulfilling and unwinding the sales contract, and for Head Custom Made orders, for manufacturing purposes.  We may share your name and shipping address with transportation or courier companies as necessary to deliver your purchased goods.  We may also disclose your name and payment and transaction information to credit or financial institutions as necessary to process the payment. 

 

If you choose to create an account on our Website, we collect the personal information described above, as well as your user name and password, for the purposes of maintaining your online account. 

 

We may also collect personal information (such as name and contact information) if you choose to participate in a contest or promotion, for the purposes of administering the contest or promotion and contacting and announcing winners. 

 

We may also use your personal information to:

 

     - help us improve our products and services;

     - for internal statistical, marketing or operational purposes, such as to measure and understand demographic, user, user interest, purchasing and other trends among our users, including to understand your specific interests for targeted marketing purposes;

     - respond to your requests and questions;

     - communicate with you, including by email, in connection with any purchase you make on this Website, the status of your account, or changes to these Terms and Conditions;

     - provide you with information about products, services, events and promotions that may be of interest to you if you have elected to receive these communications from us;

     - to investigate, prevent, defend against or take other action regarding violations of these Terms and Conditions, illegal activities, suspected fraud or situations involving potential threats to the legal rights of us or others; and

     - for other purposes with your consent or as permitted or required by law.

 

We may transfer personal information to outside agents or service providers (including affiliates of Head acting in this capacity) that perform services on our behalf, for example e.g. mailing service providers, call centers, billing providers, marketing agents, information technology providers and/or data hosting or processing services or similar services, or otherwise to collect, use, disclose, store or process personal information on our behalf for the purposes described herein.  Some of these service providers may be located outside of your jurisdiction. While outside your country, personal information will be subject to applicable foreign laws, which may allow foreign national security and law enforcement authorities to access your personal information in certain circumstances. 

 

Personal information may also be used and disclosed to parties connected with the proposed or actual financing, securitization, insuring, sale, assignment or other disposal of all or part of our business or assets, for the purposes of evaluating and/or performing the proposed transaction.  Our successors or assigns may use and disclose your personal information for similar purposes as those described herein. We might also use social plug-ins (Facebook, Google, Twitter) on the website.

 

 

Passive Information Collection


When visiting this Website we automatically collect information such as the IP-address assigned to your device, the date and time you accessed the site, the type of browser and operating system of your device, and the pages you visited.  We use this information to help us understand how users navigate this Website and for general analytics purposes.  This information is not used to identify you and we do not combine this information with the personal information described above.

 

Cookies and Tracking Technologies

Like many companies, we use “cookies” on this website. Cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. We use cookies, for example, to preserve the contents of your virtual shopping bag between visits. We also use cookies to measure activity on the site and determine which areas and features of the site are the most popular.

Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie and how to disable existing cookies. Without cookies, however, you may not be able to take full advantage of all our site features. For example, if you turn off cookies or refuse them, you will not be able to make purchases on the site.

We do not use cookies that personally identify visitors to this website. We only use cookies to provide the specific services you request, to remember your preferences and to improve and update our website. Here is a list of some of the cookies we use and why we use them:

 

 

COOKIE name

COOKIE Description

CART

The association with your shopping cart.

CATEGORY_INFO

Stores the category info on the page, that allows to display pages more quickly.

COMPARE

The items that you have in the Compare Products list.

CURRENCY

Your preferred currency

CUSTOMER

An encrypted version of your customer id with the store.

CUSTOMER_AUTH

An indicator if you are currently logged into the store.

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID

EXTERNAL_NO_CACHE

A flag, which indicates whether caching is disabled or not.

FRONTEND

You session ID on the server.

GEOIP

code of current shipping country

GUEST-VIEW

Allows guests to edit their orders.

LAST_CATEGORY

The last category you visited.

LAST_PRODUCT

The most recent product you have viewed.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history if you have asked the site.

POLL

The ID of any polls you have recently voted in.

POLLN

Information on what polls you have voted on.

RECENTLYCOMPARED

The items that you have recently compared.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

UNIT

selected measurement system

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS

The products that you have recently viewed.

WISHLIST

An encrypted list of products added to your Wishlist.

WISHLIST_CNT

The number of items in your Wishlist.

 

User_token, Browser_id, JSESSIONID. These cookies are essential to your shopping experience. We use them to allow you to place products in your shopping basket, remember your visits to this website and the contents of your shopping basket and to allow you to browse this website efficiently. If we did not use them, you will be unable to shop on our website.

Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie and how to disable existing cookies. For more information on how to set your cookie preferences using your web browser, please see: www.allaboutcookies.org

If you have any questions or comments about this, please contact us as indicated below under “Access, Correction and Contacting Us”.

Personal Information Security and Retention


We maintain reasonable physical, organizational and technological security measures to protect your personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.  Authorized employees, agents and mandatories of Head who require access to your personal information in order to fulfil their job requirements will have access to your personal information.

 

Personal information collected through our website is saved until the purpose for which the information was provided has been fulfilled, subject to any company or mandatory record retention periods, which may require storage for a longer period.

 

Access, Correction and Contacting Us

 

Head may establish and maintain a file of your personal information for the purposes described above, which will be accessible at Head Sport GmbH, Wuhrkopfweg 1, 6921 Kennelbach, Austria. If you wish to request access or correction of your personal information in our custody or control (subject to applicable legal restrictions), you may write to the above address. If you wish to make inquiries or complaints or have other concerns about our personal information practices, you may write to us as described above or e-mail us at privacy@head.com.